Sample document

Sample record · generated 2026-06-14 10:05 UTC

Refund approved outside policy.

Transaction-monitoring workflow · escalated to human review.

referenceIR-4471
run223ac389
sealsha256 9c4ba2…7d17e7
chainIntact · 6/6

In this fictional scenario, the agent approved a $412.00 refund where policy AML-INV-2026.05 caps auto-approval at $250.00, then escalated its own decision at confidence 0.62. A human investigator corrected the stated reason and kept the escalation.

6 recorded events · 5 sample source references · 1 human decision

01 · What happened

09:42:11

Case opened

TM-2048 · refund request · $412.00

evt-01

09:42:13

Customer context retrieved

crm://ref/redacted · 3 fields redacted at capture

evt-02

09:42:15

External screening completed

screening-svc v11 · adverse_media · score 0.62 · 210ms

evt-03

09:42:18

Policy version applied

AML-INV-2026.05 · auto-approval limit $250.00

evt-04

09:42:22

Refund approved · escalation raised

$412.00 against a $250.00 limit · confidence 0.62, threshold 0.80

evt-05

09:48:07

Human decision captured

reason changed to "manual review, adverse media" · escalation retained

evt-06

02 · Context record

workflow	transaction-monitoring
agent	support-agent v2.4
model	provider · 2026-05 snapshot
tool	screening-svc v11
policy	AML-INV-2026.05
run	223ac389-1918-441c
captured	09:42:11 – 09:48:07 UTC
tenant	customer tenant · region-pinned

03 · Human oversight

IV

Investigator · seat 14

role redacted to seat ID

sawAgent recommendation + screening result

changedEscalation reason → "manual review, adverse media"

keptEscalation decision retained

04 · Sources

Event	Source	Status
Case opened	Case store case-store://TM-2048	Linked ✓
Customer context	CRM · PII redacted crm://ref/redacted	Linked ✓
External screening	Screening service screening-svc://r/8821	Linked ✓
Model prompt + response	Arkna record arkna://run/223ac389/evt-07	Recorded ✓
Downstream ledger write	Transaction ledger ledger://TX-99183	Linked ✓

05 · Verify the chain

Recompute this sample chain.

Each sample event includes the value from the event before it. Rebuilding the chain shows whether the displayed events remain internally consistent. This page does not validate a manifest, issuer signature or independently supplied root.

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sample chain sha256 9c4ba2…7d17e7 · stored = recomputed · no signature or timestamp checked on this page Mapped to EU AI Act Annex IV · ISO 42001 · APRA CPS 230

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