Financial services
What did the agent rely on before it moved money, changed a limit or recommended an outcome?
Bring policy retrieval, system actions, overrides and approvals into a sequence that risk and audit can follow.
Where the visibility breaks
Your agents are visible. Your suppliers' agents often are not.
Arkna records the interactions and decisions visible in systems you control, so supplier review can rest on observed activity rather than the supplier's account alone.
Your own agentDirect access
Application events, approvals and system actions can be instrumented inside your environment.
Supplier agentBoundary view
You may only see calls into your systems, outputs delivered and actions taken on your data. That boundary still matters.
The beachhead
Make the supplier boundary reviewable.
A questionnaire describes the supplier. A record can show how its agent interacted with your environment during the agreed period. It does not expose the supplier's hidden internals, and it should not pretend to.
Call entersRequest from the supplier service reaches your gateway.Observed
Data accessedYour connected system returns an agreed response.Observed
Action takenThe supplier agent writes or triggers something in your environment.Observed
Internal reasoningPrompting, tools and decisions that remain inside the supplier's cloud.Outside boundary
Across regulated work
Best where decisions carry weight.
Insurance
Can a reviewer reconstruct how a claim was triaged and where human judgment entered?
Record observed data access, recommendations, exceptions and decisions. The tool does not become the decision-maker.
Healthcare
When AI touches a care workflow, which observed events can support clinical and operational review?
Scope the record around connected clinical systems and preserve the distinction between technical activity and clinical judgment.
Government
Can an affected person and an accountable official understand how the automated process operated?
Prepare a readable record of observed rules, data sources, interventions and outcomes for scrutiny after the fact.
The record should fit the decision, not the industry label.
Start with one workflow and one reader. The useful boundary for a supplier review is different from an incident review, even inside the same organisation.
How the first engagement works →Start at the blind spot
Bring the workflow you cannot currently explain.
We will map the systems you control, the activity they expose and the gaps a reviewer still needs to understand.